Cookie Policy

1. Introduction

This Cookie Policy explains how ("we", "us", "our") uses cookies and similar technologies on our website at celestariqovessa.com (the "Site"). Please read this policy alongside our Privacy Policy, which sets out how we handle your personal data more broadly.

We are registered in England and Wales under company number 16874251, with our registered office at . Our VAT registration number is GB 492681735.

By continuing to browse the Site after our cookie banner is displayed, and by choosing to accept optional categories of cookies, you consent to our use of those cookies in the manner described in this policy. You may withdraw or adjust your consent at any time using the methods set out in Section 6.

2. What Are Cookies?

Cookies are small text files that a website places on your device (computer, tablet or smartphone) when you visit. They allow the website to remember information about your visit, such as your preferred language or the items you placed in a basket, making subsequent visits easier and more useful.

Similar technologies include web beacons (tiny graphics embedded in pages or emails), pixel tags, local storage objects and scripts. Throughout this policy the term "cookies" refers collectively to all such technologies unless we specifically distinguish between them.

Cookies may be set either by us ("first-party cookies") or by third-party services that appear on our pages ("third-party cookies"). They can be either session cookies, which expire when you close your browser, or persistent cookies, which remain on your device for a set period or until you delete them.

3. Categories of Cookies We Use

We group the cookies on our Site into the four categories described below. Strictly necessary cookies are always active. All other categories require your consent, which you can grant or withdraw at any time.

3.1 Strictly Necessary Cookies

These cookies are essential for the Site to function correctly. They enable core features such as security, network management, page navigation and access to secure areas. The Site cannot operate properly without them, so they do not require your consent under applicable law.

Examples of purposes served by strictly necessary cookies include:

• Maintaining your session as you move between pages.
• Storing items you add to an online order or enquiry form.
• Remembering your cookie consent choices.
• Protecting the Site against cross-site request forgery (CSRF) attacks.
• Load-balancing traffic across our web servers to keep the Site stable.

3.2 Functional (Preference) Cookies

Functional cookies allow the Site to remember choices you make and to provide enhanced, personalised features. They are not strictly essential, but without them certain conveniences will not be available during your visit or on return visits.

Examples of purposes served by functional cookies include:

• Remembering your preferred language or region setting.
• Retaining form data so you do not need to re-enter information.
• Remembering whether you have dismissed an informational banner.
• Storing display preferences such as text size or accessibility options.

3.3 Analytics Cookies

Analytics cookies collect information about how visitors use the Site, such as which pages are visited most often and whether visitors encounter error messages. All information collected is aggregated and therefore anonymised; it does not identify you personally. We use this data solely to improve the performance and content of our Site.

Examples of purposes served by analytics cookies include:

• Counting the number of visitors and page views over time.
• Understanding the paths visitors take through the Site.
• Identifying pages where visitors spend the most or least time.
• Detecting technical errors and broken links.
• Measuring the effectiveness of changes or new content we publish.

3.4 Marketing and Targeting Cookies

Marketing cookies are used to deliver content and advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see a particular advertisement and to help measure the effectiveness of advertising campaigns. These cookies are usually placed by third-party advertising networks, and they may combine information collected across multiple websites you have visited.

Examples of purposes served by marketing cookies include:

• Showing promotional content related to our bakery products and offers.
• Enabling social media features such as share or like buttons.
• Supporting remarketing so that our adverts may appear on other websites you visit.
• Measuring conversions from advertising campaigns.

4. Cookie Duration

The table below summarises the typical duration ranges for cookies in each category. Exact lifetimes vary depending on the specific cookie and any updates made by the party that set it.

Session cookies are temporary and are automatically removed from your device at the end of your browsing session. Persistent cookies remain on your device until they expire or until you delete them manually through your browser settings.

5. Third-Party Cookies and Responsibility

Some cookies on our Site are set by third parties whose services we have incorporated, such as analytics providers, social media platforms and advertising networks. We do not control the cookies set by these third parties, and their cookies are governed by the respective privacy and cookie policies of those third parties rather than by this policy.

We encourage you to review the privacy and cookie policies of any third-party services you encounter while using our Site. We accept no responsibility or liability for the content or privacy practices of third-party websites or services, even where a link to or from such a site appears on our pages.

Where you have consented to marketing or analytics cookies, certain data may be shared with or processed by third-party service providers on our behalf. In such cases, those providers act as data processors or independent data controllers as appropriate under the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations 2003 (PECR).

6. Your Choices: Managing and Withdrawing Consent

6.1 Our Cookie Consent Tool

When you first visit the Site, a cookie banner will appear giving you the option to accept all cookies or to customise your preferences by category. Your choices are saved and respected on subsequent visits. You can revisit and update your preferences at any time by clicking the "Cookie Settings" link available in the footer of every page.

Please note that withdrawing your consent will not affect the lawfulness of any processing that took place before you withdrew it. Choosing to disable optional cookie categories may affect the functionality and personalised experience available to you on the Site.

6.2 Browser Controls

In addition to our consent tool, all modern web browsers allow you to control cookies through their settings. You can set your browser to block certain cookies, to alert you when cookies are being placed, or to delete cookies that have already been stored on your device. The steps to do this vary by browser; please consult your browser's help documentation for guidance.

Common browser settings pages (accurate at the time of publication) include:

• Google Chrome: Settings, then Privacy and Security, then Cookies and other site data.
• Mozilla Firefox: Settings, then Privacy and Security, then Cookies and Site Data.
• Microsoft Edge: Settings, then Cookies and site permissions, then Cookies and site data.
• Apple Safari (macOS): Preferences, then Privacy, then Manage Website Data.
• Apple Safari (iOS): Settings, then Safari, then Privacy and Security.

Please be aware that restricting cookies through your browser may prevent some parts of our Site from working as intended, including the ability to place orders or submit enquiries.

6.3 Opt-Out Tools Provided by Third Parties

Some third-party analytics and advertising providers offer their own opt-out mechanisms, independent of our consent tool and your browser settings. For example, industry bodies in the United Kingdom operate opt-out schemes for interest-based advertising. You may wish to consult resources such as the Your Online Choices service (youronlinechoices.com) for further information about opting out of third-party interest-based advertising.

7. Legal Basis for Processing

Our use of cookies is governed by the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK GDPR. The legal basis for each category of cookie is as follows:

• Strictly Necessary Cookies: We rely on our legitimate interest in operating and securing the Site, and on the fact that these cookies are strictly necessary to provide a service you have requested. Consent is not required for this category.
• Functional Cookies: We rely on your consent, which you provide via our cookie banner or settings tool.
• Analytics Cookies: We rely on your consent, which you provide via our cookie banner or settings tool.
• Marketing and Targeting Cookies: We rely on your consent, which you provide via our cookie banner or settings tool.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, in applicable law, or in our business practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by a prominent notice on the Site or by other means.

We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of the Site after any changes to this policy have been published constitutes your acknowledgement of those changes.

9. Contact Us

If you have any questions, concerns or requests relating to this Cookie Policy or to the way we handle your data, please contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the supervisory authority for data protection in the United Kingdom, if you believe that your rights under UK data protection law have not been respected. Further information is available at the ICO's website at ico.org.uk.